Another sign of an excellent cleaning service contributes to the community.
Excellent Communication Skills
It would be best to have a good rapport with the house cleaning from the first email or phone conversation. Before discussing prices or scheduling a walk-through, use the initial contact to acquire a sense of their company.
Make a list of questions you want to ask, such as:
How do you determine your charges (by service, hourly, or fixed fee)?
Is your business bonded and insured?
How long have you been in operation?
Do you conduct criminal background checks on your employees?
What cleaning supplies do you use (and who provides them)?
Who will visit my home, and how will they gain access to it?
What should I do with my animals?
Please take note of not only their responses but also how they communicate. Do they appear warm, welcoming, and genuine? Will you feel at ease giving this person the key to your house?
Fully Bonded & Insured
What if someone is hurt while cleaning your house? What if something you own is damaged, broken, or disappears?
If you choose a cleaning service that is not insured and bonded, you will have no legal recourse if something goes wrong. A good business will not only have these but will gladly provide proof upon request.
A Variety of Service Offerings
Do you require regular maintenance cleaning once a week or a few times a month? Do you need a more thorough deep cleaning in the spring or before a move?
Make sure you know exactly what services you need before you start making calls. The best cleaning companies will offer a variety of options that you can tailor to the demands of your home and family.
Employees vs. Independent Workers
