Do You Want to Submit Your Forms Electronically?
Electronic filing fees may be included in the cost of tax software, although they are frequently charged separately. If you intend to file electronically, find out how much the tax software charges for electronic filing. Otherwise, you must print and mail your tax return. An additional electronic filing fee is frequently charged for state returns as well.
How Much Tax Software Assistance and Support Do You Require?
If you have a query about using the tax software, you should contact software assistance by clicking a link in the software; however, you may have to wait for an answer. The top tax software companies provide instant chat assistance, but you may have to wait several minutes to answer if the support staff needs to research your topic.
Before selecting tax software, make sure you understand your alternatives for assistance with your returns. For example, is there a toll-free number, email address, chat room, or online forum? Is there assistance available for utilizing the tax program and answering income tax questions? Is there a cost to enlisting the assistance of a tax professional?
Is there a guarantee with the tax software?
Is the tax software vendor willing to guarantee the product’s accuracy? Will a tax specialist be offered at no cost to assist you if you are audited? Or, if there is a cost, how much is it? When you file your return, is it necessary to pay that cost, or can you pay it just if you are audited?
While the average taxpayer is unlikely to be audited, find out if tax audit assistance includes working with the IRS on your behalf. The majority of tax software offers a “largest refund” promise. Although the program frequently produces slightly different numbers when the same return is entered, the difference is insignificant for the best tax software.
Another assurance to check for if you use online tax software states the price quoted when you started your return will not alter if you submit later in the season.
Is Your Computer Compliant with the Minimum System Requirements?
Check the requirements indicated on the box for desktop software if you have an older computer to ensure the tax software will work on it. This should not be an issue if you utilize online tax software and use a recent web browser. The box, support web page, or other software documentation should state whether the tax program runs on a PC or a Mac (or both), as well as how much hard drive space and memory are required. Video and internet needs should also be noted.
Is the software set to the correct fiscal year?
This may seem apparent, but it is critical to utilize the correct year’s software. Income tax software from previous years is still available for purchase online, and it may even be available at a discount in retail outlets. In addition, some people use older software since tax returns can often be amended up to three years after the initial filing date.
Those who do not intend to revise a previous year’s returns, on the other hand, will want current year software. The tax software should specify which tax year it is intended to be used for. For example, you will prepare income taxes for the tax year 2021 in 2022. You must use new or updated tax software every year, but many services will automatically update, particularly if you utilize an online service. Before entering data, double-check the tax year covered by the software.
